KennelStackHow to export your data from Gingr or MoeGo
Checked 11 Nov 2026
Both systems let you export your client and pet records yourself, and both makers document where the button is. Here is exactly where to find it, what the export includes, and what the next system can do with the file.
Gingr
Getting your data out of Gingr
- 1In the left navigation, go to Owners and Pets, then View All Owners. This lists every owner in your database, including leads and inactive profiles.
- 2Click the Export to CSV button in the top right corner of the report.
- 3The export can include each owner's name, address, email, phone numbers, pets, referral source, card-on-file indicator, last and next reservation dates, and email/text opt-in status. You can add, arrange and sort columns before exporting.
- 4For the rest of your records, Gingr's other reports (for example Reservations by Owner, Rates, Memberships) follow the same pattern: run the report, export to CSV. Gingr's support can tell you which reports to run for a full export.
- 5One caveat from Gingr's own docs: reports are location-based. If you run more than one location, select all of them when you run each report, or the export covers only part of your business.
MoeGo
Getting your data out of MoeGo
- 1On desktop, open Client & Pets to see your full client list.
- 2Click Options in the top-right corner, then Export Clients. Per MoeGo's help center, this exports your entire client database, including detailed client and pet information.
- 3To export a subset instead, filter the list (by status, activity or tags), select clients, and use the bulk export action.
- 4For appointments and financial history, use MoeGo's report library - or ask its support, which also handles import and export questions.
Then what
What the next system can do with your export
- Groomify imports from both: its team runs a free guided migration from Gingr and from MoeGo - clients, pets, appointment history, services, staff and more, per its own switching pages. Vendor-reported; we have not run one.
- Scout's team does the import for you from its template, but per its own docs it cannot import appointment history at all.
- Time To Pet migrates your records free, per its pricing page.
- Whatever you choose, spot-check a handful of clients, pets and vaccine records against the old system before trusting any import.
Full disclosure
Worth knowing
- Saved payment cards are the uncertain item in every switch: the destination maker may say cards are re-added by clients, while processor-to-processor card migration is sometimes possible as a provider-assisted transfer. Confirm your exact path with both providers and budget for clients needing to re-enter cards.
- The import capabilities above come from the makers' own pages. The export steps come from Gingr's and MoeGo's own help centers, linked below.